Support
Help with everyday practice, on-device recognition and a one-time Pro purchase.
Mention Enough English and include your app version, device model, system version and steps to reproduce the issue. Do not send recordings, payment details or account passwords.
Which devices are supported?
Enough English supports iPhone and iPad with iOS or iPadOS 17 or later. On-device speech-recognition speed depends on your device and its current temperature and workload.
What can I use for free?
The Interests and Preferences, Clarifying and Confirming, and Expressing Your Needs topics are free. Pro unlocks the full course library with one purchase. The purchase screen shows the price for your App Store region. There is no subscription or automatic renewal.
Can I practice offline?
Lessons, recorded examples and recognition models are included. Speaking practice runs on your device. If a recording is missing or you import new text, playback uses a system English voice that must be available on your device. Downloading voices, buying or restoring Pro, opening websites and emailing support require internet access.
Why is recognition slow or not responding?
Allow microphone access in system settings and stay in the app while practicing. The first recognition may need to initialize the model; results also depend on device load and temperature. Tap “说完了” when you finish speaking to skip waiting for an automatic pause. If the device feels hot, pause and let it cool. Retry an error, or continue after two recognition failures. You can also switch to listening mode.
Is this a pronunciation score?
No. The app compares recognized English with lesson expressions and provides an answer-similarity signal. Recognition may miss accents or valid alternative wording. An unconfirmed answer is not proof that your English is wrong, and the result is not a formal pronunciation or proficiency score.
What if I cannot speak out loud?
Use “无法开口说” in the practice screen to switch to listening mode. Think of an answer; after three seconds, the app reveals and reads the reference without using your microphone. Listening completion and independent speaking practice are recorded separately.
How do I restore Pro?
Sign in to the Apple Account used for the original purchase, connect to the internet, open the Pro purchase screen and tap Restore Purchases (“恢复购买”). Restoring Pro does not sync learning progress. If the price cannot load, check your connection and retry loading it.
How do I delete my learning data?
Progress and imported lessons are stored locally with no account sync. Deleting the app removes its app-container data; manage device backups and original imported files separately. Apple purchase records remain with your Apple Account.
How do I request a refund?
Apple handles payments and refunds. Visit Apple’s Report a Problem page to review purchases or request a refund. Apple determines eligibility.